Sales FAQ's

Which agents do you have for sales and / or service in the following locations:

Rivertrace has several channel partners (also referred to as Agents or Distributors) around the world covering the key shipping ports. Our Channel Partners cover sales and service and some hold stock for quick dispatch.

A list of channel partners is below.

Partners can be contacted via e-mail at sales@rivertrace.com.

Company Name

Region

Country

Sales

Service

Instruments South Africa Ltd

Africa

South Africa

No

Yes

Technitemp Australia Pty Ltd

Asia & Pacific

Australia

Yes

No

Winkong Marine Engineering Co Ltd

Asia & Pacific

China

Yes

Yes

Shanghai Know-How Technologies Co., Ltd.

Asia & Pacific

China

Yes

Yes

Dickson General Appliances Ltd

Asia & Pacific

Hong Kong

Yes

No

Varosa Engineering Pvt Ltd.

Asia & Pacific

India

Yes

Yes

Lge Japan Ltd.

Asia & Pacific

Japan

Yes

Yes

Sinco Automasi Sdn Bhd

Asia & Pacific

Malaysia

Yes

Yes

Swift Marine Tech Services Pte Ltd

Asia & Pacific

Singapore

Yes

Yes

Suncrest Engineering Pte Ltd

Asia & Pacific

Singapore

Yes

Yes

Il-Jin Maritas

Asia & Pacific

South Korea

Yes

Yes

Merman Enterprise Co., Ltd.

Asia & Pacific

Taiwan

Yes

Yes

Chinorich Automation Co. Ltd

Asia & Pacific

Thailand

Yes

Yes

Tamiha Co., Ltd.

Asia & Pacific

Vietnam

Yes

Yes

Cass-Technava Ltd

Europe

Cyprus

Yes

Yes

Hans Buch A/S

Europe

Denmark

Yes

No

Tms Technical Marine Solutions Gmbh

Europe

Germany

Yes

No

Technava Sa

Europe

Greece

Yes

Yes

Mr Marine

Europe

Netherlands

Yes

Yes

Marentech As

Europe

Norway

Yes

Yes

Nemomarineticaret Muhendislik Denizcilik As

Europe

Turkey

Yes

Yes

Core Marine Automation Llc

Middle East

United Arab Emirates

Yes

Yes

Jetvac

North America

Canada

Yes

No

Total Marine Solutions

North America

United States

Yes

Yes

Technical Marine & Industrial Llc

North America

United States

Yes

Yes

Green Marine & Ind Equip.

North America

United States

Yes

Yes

Mega Water S.T.A. Ltda

South America

Brazil

Yes

Yes

 

Parts and Lead Times

Rivertrace stock common parts. Typical lead times per part number depend on quantities ordered. All prices are subject to quote. Quotes can be obtained by e-mailing sales@rivertrace.com.

Part numbers and lead times are listed below. All other part numbers are made to order and lead times will be confirmed at quotation stage.

Part

Part Description

Target Lead Time

101740

CYLINDER AUTOCLEAN NON ATEX 20MM DIA
25MM STROKE

1 day to dispatch + shipping time.

101139

SPARE - DESICCATOR ASSEMBLY OCD 1,2,3 & IND DESICCATOR PACKED

1 day to dispatch + shipping time.

109689

SPARE CELL & CHIP FOR OCD CM

1 day to dispatch + shipping time.

107413

SPARE - OCD CM DESICCATOR PACKED

1 day to dispatch + shipping time.

106883

CABLE GLAND PG13.5

1 day to dispatch + shipping time.

107651

VERIFICATION WATER SAMPLE OCD CM

1 day to dispatch + shipping time.

106989

FUSE 500mA   - TIME DELAY

1 day to dispatch + shipping time.

100467

O RING KIT - OCD1-2-3-53

1 day to dispatch + shipping time.

107053

OCD CM MAIN PCB ASSY 120/220V

1 day to dispatch + shipping time.

106847

MEMBRANE LABEL(OVERLAY) - OCD CM - RTE

1 day to dispatch + shipping time.

107037

P.C.B. ASSEMBLY - OCD CM DISPLAY

1 day to dispatch + shipping time.

103136

WIPER RING SEAL
SHORE 85

1 day to dispatch + shipping time.

107553

OCD CW WITH ADAPTOR PLATE (M) 240V AUTOCLEAN

1 day to dispatch + shipping time.

107516

OCD CW INDUST. MONITOR MANUAL CLEAN 115/230VAC

1 day to dispatch + shipping time.

109690

SPARE CELL & CHIP FOR OCD CW BRASS

1 day to dispatch + shipping time.

109841

SPARE CELL & CHIP OCD CW AUTOCLEAN

1 day to dispatch + shipping time.

108210

DESICCATOR DEHUMIDIFIER

1 day to dispatch + shipping time.

108806

FUSE 1A (T) ANTISURGE HBC   5 x 20

1 day to dispatch + shipping time.

1

10236

SPARE - OCD Xtra CELL ANNUAL SPARES KIT

1 day to dispatch + shipping time.

     

101154

FILTER REGULATOR METAL BOWL

1 day to dispatch + shipping time.

108541

OCD Xtra MEMBRANE/TEMPLATE

1 day to dispatch + shipping time.

108225

PRESSURE TRANSMITTER 0-25 BAR 0.5-4.5V XMLP025BD11F

1 day to dispatch + shipping time.

108705

SPRING COMPRESSION OCD Xtra

1 day to dispatch + shipping time.

108722

SOLENOID VALVE 3/2 WAY 230V TYPE 0330

1 day to dispatch + shipping time.

113512

SPARE- OCD Xtra PRESSURE TRANS WITH CABLE

1 day to dispatch + shipping time.

109030

MEMBRANE FOR SMART BILGE ENCLOSURE

1 day to dispatch + shipping time.

110223

SMARTBILGE - AUTOCLEAN ACTUATOR ASSEMBLY

1 day to dispatch + shipping time.

110224

SMARTBILGE - 230VAC AUTOCLEAN KIT

1 day to dispatch + shipping time.

110225

SMARTBILGE - 115VAC AUTOCLEAN KIT

1 day to dispatch + shipping time.

110226

SMARTBILGE - 24VAC AUTOCLEAN KIT

1 day to dispatch + shipping time.

113345

SMART BILGE+     BILGE & CELL ASSY 24VAC

1 day to dispatch + shipping time.

113801

SMART BILGE+ CONNECTED PCB Assy 24V DC

1 day to dispatch + shipping time.

109039

SMART CELL WIPER   SHORE 85

1 day to dispatch + shipping time.

109171

SPARE CELL ASSEMBLY SMART BILGE

1 day to dispatch + shipping time.

110707

BILGE MONITOR CELL CLEANING KIT

1 day to dispatch + shipping time.

109996

SMART BILGE CALIBRATION CHECK WATER SAMPLE (225mL bottles of 10PPM & 20PPM)

1 day to dispatch + shipping time.

109167

FUSE 1.25A   250V (T) ANTISURGE GLASSSPIRAL WOUND 20x5

1 day to dispatch + shipping time.

109059

SOLENOID VALVE 3mm ORIFICE 230 50/60Hz 3 WAY BRASS without MANUAL OVERRIDE

1 day to dispatch + shipping time.

110626

REMOVED - ANGLED BODY FLOW SWITCH
Acetal 0.1 GPM c/w 1/4" fem fitting

1 day to dispatch + shipping time.

110958

SMART BILGE USB DOWNLOAD CABLE KIT

1 day to dispatch + shipping time.

112065

LOW FLOW TRIM KIT

1 day to dispatch + shipping time.

109068

SMART BILGE DISPLAY ASSY

1 day to dispatch + shipping time.

113332

SMART BILGE OUTLET ADAPTOR FITTINGS

1 day to dispatch + shipping time.

109857

SMART BILGE MANUAL CLEAN ASSY (NEW)

1 day to dispatch + shipping time.

109069-RC

SMART BILGE+ CONTROL MODULE for RETROFIT

1 day to dispatch + shipping time.

109060

SOLENOID VALVE 3mm ORIFICE 110 50/60Hz 3 WAY BRASS without MANUAL OVERRIDE

1 day to dispatch + shipping time.

113619

SMART BILGE+ FLOW SWITCH HARDWARE KIT

1 day to dispatch + shipping time.

109979

SPARE LID- MEMBRANE ASSEMBLY SMART BILGE

1 day to dispatch + shipping time.

110958A

AGENTS SMART BILGE USB DOWNLOAD CABLE KIT

1 day to dispatch + shipping time.

109165

CABLE ASSY SMART BILGE DOWNLOAD

1 day to dispatch + shipping time.

109631

PLUG SERIAL CABLE USB TO DB9

1 day to dispatch + shipping time.

113681

SPARE FLOW SWITCH ASSEMBLY (ANGLED BODY FLOW SWITCH
Acetal 0.1 GPM c/w 1/4" fem fitting)

1 day to dispatch + shipping time.

109058

MOUNTING BRACKET FOR SOLENOID VALVE

1 day to dispatch + shipping time.

111007

IP68 MINI B USB CONNECTOR PANEL MOUNT WITH CONNECTION BLOCK

1 day to dispatch + shipping time.

113333

SMART BILGE+ CONNECTED PCB Assy 24/115/230VAC

1 day to dispatch + shipping time.

113346

SMART BILGE+     BILGE & CELL ASSY 115VAC

1 day to dispatch + shipping time.

113344

SMART BILGE+     BILGE & CELL ASSY 230VAC

1 day to dispatch + shipping time.

113343

Connected Membrane ~ Smart Bilge Enclosure

1 day to dispatch + shipping time.

109348

CABLE 2 CORE BELDEN 9501NH.00305 HALOGEN FREE LOW SMOKE UV PROTECTED

1 day to dispatch + shipping time.

112461

PH CALIBRATION KIT FOR SMART ESM PH SENSOR

1 day to dispatch + shipping time.

112248

pH PROBE POLILYTE PLUS PHI VP 120

1 day to dispatch + shipping time.

112259

AUTOCLEAN ASSY FOR SMART ESM

1 day to dispatch + shipping time.

109575

COIL 24V DC FOR 109344

1 day to dispatch + shipping time.

112385

TURBIDITY CALIBRATION CHECK KIT

1 day to dispatch + shipping time.

112388

SPARE IR TURBIDITY CASSETTE

1 day to dispatch + shipping time.

112155

SMART ESM I/O PCB ASSY

1 day to dispatch + shipping time.

112249

SMART ESM - Turbidity Cassette

1 day to dispatch + shipping time.

112386

PaH CALIBRATION CHECK KIT

1 day to dispatch + shipping time.

112389

SPARE UV PaH CASSETTE

1 day to dispatch + shipping time.

113022

SMART ESM - pH Probe

1 day to dispatch + shipping time.

112116

UNIVERSAL SMART PROCESSOR PCB ASSY - ESM

1 day to dispatch + shipping time.

112250

SMART ESM - PAH Cassette

1 day to dispatch + shipping time.

109984

CITIZEN PRINTER RIBBON FOR CBM 920 MKII

1 day to dispatch + shipping time.

109985

CITIZEN PRINTER PAPER REEL FOR CBM920 MKII

1 day to dispatch + shipping time.

109187

SMART CELL ASSEMBLY ODME    

1 day to dispatch + shipping time.

112777

SMART ODME CALIBRATION CHECK WATER SAMPLE (225mL bottle of 500 PPM)

1 day to dispatch + shipping time.

109521

O RING KIT SMART ODME AUTOCLEAN

1 day to dispatch + shipping time.

109184

SMART ODME ZENER BARRIER PCB  

1 day to dispatch + shipping time.

109417

SMART ODME AUTOCLEAN ASSEMBLY SMALL TUBE

1 day to dispatch + shipping time.

106815

Autoclean Wiper - Small Cell Tube

1 day to dispatch + shipping time.

109243

PRESSURE TRANSMITTER 1/4BSPP ATEX II2G EEx ia IIC T4

1 day to dispatch + shipping time.

109090

SMART ODME COMPUTER PCB

1 day to dispatch + shipping time.

109182

SMART ODME PSU PCB FOR ZENER BARRIER/SOLENOID MODULE

1 day to dispatch + shipping time.

109363

SMART ODME SOLENOID ASSEMBLY

1 day to dispatch + shipping time.

110395

SPARE - KIT FOR ODME AIR INLET RETRO FIT

1 day to dispatch + shipping time.

111840

SMART ODME   (GENERIC) ELEC MOTOR SYSTEM

3 days to dispatch + shipping time.

109180

SMART ODME PSU-I/O PCB FOR COMPUTER MODULE

1 day to dispatch + shipping time.

109520

FUSE KIT SMART ODME

1 day to dispatch + shipping time.

110342

PADDLEWHEEL 490 FLOW SENSOR STAINLESS STEEL FOR PIPE DN40-DN900 (1.5" - 36" DIA)

1 day to dispatch + shipping time.

110487

SPARE ROTOR KIT FOR GF SIGNET FLOWMETER TYPE 525-2 105958 & 110486 (ST STEEL PIN

1 day to dispatch + shipping time.

109193

SMART ODME COMPUTER MODULE ASSEMBLY

1 day to dispatch + shipping time.

109203

BALL VALVE 2 WAY 3/8 BSPP ACTUATED ASSY WITH FITTINGS

1 day to dispatch + shipping time.

109578

SMART ODME SPARES KIT

1 day to dispatch + shipping time.

105958

FLOWMETER SENSOR TYPE 525-2 FOR PIPE DN32-DN300 (1.25"-12") 198 801 495

1 day to dispatch + shipping time.

111320

SPARE - ROTOR KIT in PVDF (mag rotor and shaft ) for DP490 FLOWMETER

1 day to dispatch + shipping time.

109188

SMART ODME TERMINAL ASSEMBLY  

1 day to dispatch + shipping time.

109242

BALL VALVE 3 WAY 3/8 BSPP ACTUATED T TYPE

1 day to dispatch + shipping time.

109427

DATA FLASH CARD ASSY

1 day to dispatch + shipping time.

109504

SMART ODME FLOW JUNCTION BOX ASSY

1 day to dispatch + shipping time.

110324

SPARE - ATEX PUMP Y-2951 STAINLESS STEEL FOR SMART ODME

1 day to dispatch + shipping time.

111191

SMART ODME AUTOCLEAN ASSEMBLY SMALL TUBE - OLD TYPE

1 day to dispatch + shipping time.

109183

SMART ODME TERMINAL ENCLOSURE PCB

1 day to dispatch + shipping time.

110439

SPARE - MECHANICAL SEAL FOR Y-2951 PUMP - STAINLESS STEEL size 10.1 Please see notes

1 day to dispatch + shipping time.

111023

SMART ODME CELL CLEANING KIT

1 day to dispatch + shipping time.

111997

SMART ODME ELEC MOTOR/PUMP 440VAC 60Hz Ex db SPARE PARTS

1 day to dispatch + shipping time.

109194-2

SMART ODME - FLOWMETER (RT14 TYPE) & ZENER BARRIER MODULE

1 day to dispatch + shipping time.

109412

SMART ODME AIR MOTOR/PUMP
Y-2951.0123 S/STL WITH GAST AIR MOTOR
NL22-NCC-1 ATEX

1 day to dispatch + shipping time.

109962

CITIZEN PRINTER CBM-910 HAND HELD 5V SERIAL PORT 100 - 230VAC INPUT

1 day to dispatch + shipping time.

111897

SMART ODME   (GENERIC) AIR MOTOR SYSTEM

4 days to dispatch + shipping time.

109409

SMART ODME CELL ASSEMBLY

1 day to dispatch + shipping time.

109411

SMART ODME COMPUTER ASSY (JOWA)

1 day to dispatch + shipping time.

109408

SMART ODME TERMINAL ASSEMBLY (JOWA)

1 day to dispatch + shipping time.

109410

SMART ODME SOLENOID ASSEMBLY ZENER (JOWA)

1 day to dispatch + shipping time.

111419

3 WAY SOLENOID VALVE 24VDC BRASS 0330-T-02,0-FF-MS-GM82-024/DC-08

1 day to dispatch + shipping time.

111429

SMART PFM 107 ASSEMBLY SINGLE CLEANING SYSTEM

4 days to dispatch + shipping time.

112137

PFM 107 VERIFICATION KIT 10PPM AND 20PPM 250m/L BOTTLES

1 day to dispatch + shipping time.

109061

SOLENOID VALVE 3mm ORIFICE 24 50/60Hz 3 WAY BRASS
without MANUAL OVERRIDE

1 day to dispatch + shipping time.

112070

SMART PFM 107 DESICCATOR PACKED

1 day to dispatch + shipping time.

111381

SMART PFM 107 MEMBRANE

1 day to dispatch + shipping time.

111722

SMART PFM 107 SQUARE WIPER

1 day to dispatch + shipping time.

104071

FUSE 5A 250V     5 X 20

1 day to dispatch + shipping time.

111409

SMART PFM 107 AUTOCLEAN ASSEMBLY

1 day to dispatch + shipping time.

111432

SMART PFM 107 LED CONTROLLER & I/O PCB ASSEMBLY

1 day to dispatch + shipping time.

111437

SOLENOID VALVE 24VDC 5.5W 1/8" BSP (HELIPEBS 45501-BOB-E-24V/DC-CNN-01)

1 day to dispatch + shipping time.

111694

3 WAY 1/4" SOLENOID VALVE ATEX S/S WITHOUT MANUAL OVERIDE

1 day to dispatch + shipping time.

 

Key Sales Contacts and company information

Full name: Rivertrace Limited

Address: Unit P, Kingsfield Business Centre, Philanthropic Road, Redhill, Surrey, RH1 4DP, United Kingdom

Company registration number: 10059284

VAT number: 243565111

Directors: Mike Coomber, Martin Saunders, Andy Hansen

For all quotes and enquiries (e-mail): sales@rivertrace.com

For all quotes and enquiries (phone): +441737-775500

For all remote support enquiries (e-mail): remotesupport@rivertrace.com

For all remote support enquiries (phone): +441737-775500

For all marketing / public relations enquiries (e-mail): glovering@rivertrace.com

Sales Lead: Gillian Lovering (e-mail): glovering@rivertrace.com

Sales Manager: Graham North (e-mail)gnorth@rivertrace.com

Sales Manager: George Morrison (e-mail): gmorrison@rivertrace.com

Sales Operations Manager: Kevin Bartlett (e-mail): kbartlett@rivertrace.com