Use this page to help identify which procedures need to be followed in order to resolve any problems you may have at your Rivertrace Smart ODME System.
How this works.
Our goal is to maximize the up-time of your Rivertrace products, whilst sharing knowledge with end users, who need it most. Time and time again our live, feedback driven knowledge base gets Rivertrace systems up and running faster and more cost effectively than emails, calls or service attendance.
The Smart ODME system has numerous modules, all performing various functions. It can appear difficult to understand which part of the system requires investigation when due, without special training or plenty of experience. Using this online approach allows us to share our knowledge and experience to get the job done.
This page is designed to aid you in pinpointing where your issue lies and then direct you to the relevant procedure or knowledge article to further diagnose and repair the fault.
Your feedback plays a huge part in the production and adaptation of these pages. The results from feedback buttons you will notice around our knowledge base get reviewed regularly, to identify exceptionally useful articles or articles that need some clarification.
Driven by real world feedback.
Clear and precise information shared in logical steps.
Instant answers - No time differences.
Regardless of fault, we always recommend carrying out a self-test prior to using this page to gain useful information before the diagnostics begin.
Please select which of the points below is relevant to your issue:
- Flow meter
- Self-Test errors
- High PPM Readings or oil content measurement inaccuracy
- Pressure errors (During a discharge)
- GPS
- Ships Speed pulses
- Printer
It is always important to understand your ODME System. An overview of the system, regulations, key components and how it works can be found here.